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Treating Customers Fairly

We are committed to providing the highest standard of financial advice possible.

As a firm, we take very seriously the requirements of our regulator, the Financial Conduct Authority; in particular, the requirement to treat our clients fairly.

We undertake that all of our actions will be guided by the principle that the interests of our clients are paramount.
Our systems and procedures are designed to place our customers at the heart of our business.

In our dealings you can expect that:

  • We will show flexibility, empathy, consideration and not take advantage of you.
  • We will offer you the best product that we can.
  • We will communicate clearly with you and without the use of over the top jargon.
  • We will not place our interests above yours.
  • We will strive to give you what you have paid for and inform you of charges before they are incurred.
  • We will do our best to resolve any mistakes as quickly as we can.

Stuart Carnall Financial Advisor IFA Hope Valley

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01433 651438

“We have been clients of Andrew Stuart and Company for a good many years and have always found them to be professional, helpful and good communicators. They have always kept their finger on the financial pulse. We have no reservations in recommending this Company.”

Mr & Mrs B Edwards

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Andrew Stuart & Co is an independent marketing website which acts as an introducer to various companies who offer specialist Financial Advice. Each company is authorised and regulated by the Financial Conduct Authority. andrewstuart.co.uk are not authorised to give advice and we are not liable for any financial advice provided by, or obtained through a third party. The information published on this website is for information purposes only.